£9.50 - £10.50 per hour plus tips

Job Type

full time


Padstow, Old Custom House

Closing date


Job Description

The Old Custom House enjoys a prime position on Padstow’s South Quay. It stands proud as one of the town’s historic stone buildings and buzzes with life as both a community pub and a hot spot for tourists with comfy sea view rooms.

You’ll be working in Cornwall’s foodie capital; a serene location that’s perfect for getting out on the water, exploring the estuary, and navigating the surrounding coastline.

About us:

  • Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
  • Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
  • You have a keen eye for detail and know cleaning and hygiene standards like the back of your hand. Keeping a watchful eye over customer feedback means you’re always adapting to maintain high standards and improve where necessary.
  • You’ll maintain high standards of room cleanliness and servicing, ensuring everything is looking spick and span.
  • Peak season can get pretty busy, but you thrive when working under pressure.
  • A strong self-belief and enthusiasm spur you to achieve individual and team goals, with a flair for facing challenges constructively.
  • You fit straight into a fast-paced, close-knit team.
  • Good time management is one of your strengths.
  • You feel at ease performing tasks to a tight schedule.
  • You have a passion for hospitality and are proud to go above and beyond to provide an award-winning experience. 
What we will offer you in return: 
  • Company benefits discount card, which includes 30% off food & drink in our managed houses and 50% off accommodation. 
  • 20 days annual leave plus bank holidays 
  • Pension scheme, contribution-based. 
  • Fantastic training & career development opportunities. 
  • Free staff meals.
      • Potential 4 days contracts offered for a 4 day week as and where required – BOH/FOH.
      • Potential one weekend off in four   
      • Potential option to do short term contracts if required
      • Potential free 2 nights stay in one of our hotels if you work for a certain period over the summer
      • Potential £1 an hour retention bonus paid at end of September if you work for a certain period of time over the summer.
      • Potential staff get together/party at the end of the season
      • Potential £25 bar tab each month for staff (who work the whole month).
Additional info:
St Austell Family Group is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. 

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.  

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